Shipping policy

Shipping Policy

Thank you for shopping with Haku. Below are the details of our shipping process.

Order Processing Time
All orders are processed within 2–5 business days. As our products are made-to-order, processing times may vary slightly depending on demand.

Shipping Time

• India: 5–10 business days after dispatch
• International: 10–20 business days (if applicable)

Please note that delivery times are estimates and may be affected by factors beyond our control such as courier delays or public holidays.

Shipping Charges
Shipping charges are calculated at checkout and will be displayed before you complete your purchase.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.

Delays
We are not responsible for delays caused by courier services, customs, or unforeseen circumstances. However, we will do our best to assist you in tracking your order.

Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at aristrot@gmail.com within 48 hours of delivery with relevant details and photos (if applicable). We will assist you with a replacement or resolution.

Contact Us
For any shipping-related questions, contact us at aristrot@gmail.com.